ROCK SOLID COMPUTING SUPPORT FOR BUSINESS

Granite is a new type of IT support company. We provide professional, corporate-level support to all types and sizes of businesses, including the highest level of design, installation, and repair.

Our clients largely include professional offices and small businesses for all types of systems, including:
• workstations and servers   • network   • website   • phone   • email   • database
• Point-of-Sale   • Customer Relationships Management (CRM)
and more

We handle a wide range of hardware and software, including specialized medical, dental, legal, and accounting products. We work cooperatively with vendors and insulate our clients from most technical and configuration issues.

Our IT method is called ‘Managed Services.’ Using specialized software, we continuously receive performance reports from your network, equipment, and applications. So, rather than waiting for most problems to happen, we invisibly prevent them. But if a problem does occur, we sometimes arrive on-site before you even know anything is wrong.

Typically, we handle updates, maintenance, and fixes at night,
to minimize downtime or interruptions. We do come on-site
for repairs, training and support.

From desktops to advanced email and database systems, to mobile phones
we handle it all.

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OUR SERVICES

We support the entire lifecycle of business computing, from analysis through solution design, deployment, training, proactive maintenance and support, and secure decommissioning.

We work with you to understand your needs the we build and maintain the right solution for you.

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TECHNOLOGIES

We use and integrate a wide range of technologies and products, that are appropriate for each client, including
• Microsoft   • Apple   • Linux   • IOS   • Android   • and others

We’re not wedded to any particular supplier or technology and reseller margins are not how we make our living.

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EMAIL

We work with many email systems:
  • server-based, (Exchange or Linux);
  • cloud-based, (Office365); and
  • free email (Gmail or Hotmail).

We love Exchange and Office 365. They really are the best email systems today. We deploy both onsite or in-the-Cloud with Office 365 and Hosted Exchange.

We design, deploy, and support all these email systems, including advanced encryption appropriate for legal, accounting, and other professions.

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DATABASES

Company data is typically held in many forms, from Word documents and Excel spreadsheets through MySQL, Oracle and Microsoft SQL Server.

We’ll help you determine the best, most reliable and cost-effective ways to hold and manage your data – with security and recoverability in mind. And, we’ll support what you already have.


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SECURITY

Security is everything – the future of your business; the integrity of your data; and the safety of your clients and employees.

Threats are everywhere today, both inside and outside. We attack security at every level: inside your network, on each device , and in the cloud.

We monitor everything in real time and our multi-layered systems send alerts that we act upon as quickly as possible.

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CONTINUOUS PROACTIVE MAINTENANCE

Most systems don’t fail out of the blue – if you know what to look for, there’s usually time to avoid disaster.

We typically install comprehensive software on every device to deliver real-time diagnostic and performance information to our secure portal.

We automatically monitor these reports and can usually take proactive measures that eliminate problems before they occur.


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WEB DESIGN

A company’s web page is often the most important tool not only for sales, but for ongoing client service and support.

We manage all aspects of websites, from design through development, hosting, SEO (Search Engine Optimization), and maintenance.

Our websites can be simple and static, or dynamically driven by changing data. And they always work well with phones, tablets and computers.

ABOUT US

We are headquartered in central Virginia, but we support distant clients and have the capability to go anywhere.

We work on site as needed, but most activities are done securely over the Internet to provide faster response times and lower costs.

Much of our proactive maintenance is done at night, eliminating interruptions during work hours.

OUR SERVICES

We support the entire lifecycle of business computing, from analysis through solution design, deployment, training, proactive maintenance and support, and secure decommissioning.

We work with you to understand your needs and eliminate duplicate efforts as we build and maintain your solution.

Our Services

TECHNOLOGIES

We use and integrate a wide range of technologies and products, using only what is appropriate for each client – Microsoft, Apple, Linux, whatever.

We are not wedded to any particular supplier or technology and reseller margins are not how we make our living.

Our Technologies

WEB DESIGN

A company’s web page is often the most important tool not only for sales, but for ongoing client service and support.

We can manage all aspects of your website, from design through development, hosting and proactive maintenance. Our websites can be simple and static, or dynamically driven by constantly changing data. And they always work well with phones, tablets and computers.
our web designs

EMAIL

We know … chat, Skype, Instant Messaging … they’re all trendy and important. But, when email systems go down, work stops.

We deploy and support mission-critical email systems in many forms, from full-blown in-house Exchange systems through cloud-based subscription services and even Linux post offices. And we constantly monitor and back them up.

Our Servers & Email

DATABASES

Company data is typically held in many forms, from simple Word documents and Excel spreadsheets through full-blown MySQL, Oracle and Microsoft SQL Server systems.

We’ll work with you to determine the best, most reliable and cost-effective ways to hold and manage your data – with both security and recoverability in mind. Or, we’ll just support what you already have.

learn about database

SECURITY

Security is everything – it is the future of your business; the integrity of your data; and the safety of your clients and employees.

Without exaggeration, threats are everywhere today, from both inside and from the outside. We attack security at every level, inside your network, within each workstation/server, and onsite and in the cloud. We monitor everything in real time and our multi-layered systems send real-time alerts that we act upon as quickly as possible.

Learn about security

ABOUT US

We are headquartered in central Virginia, but we frequently support distant clients and have the capability to go anywhere.

Typically, we work on site for initial configuration and documentation, but 95+% of all subsequent activities can be done securely over the Internet. This gives our customers gain faster response times and lower costs. We perform much of our proactive maintenance at night, eliminating interruptions of daily business activities.

our about us

CONTINUOUS PROACTIVE MAINTENANCE

Most systems don’t fail out of the blue – if you know what to look for, there’s usually enough time to avoid disaster.

We install comprehensive software on every computer to deliver real-time diagnostic and performance information to our secure portal. We automatically and manually monitor these reports and take proactive measures to eliminate problems before they occur. There are a hundred different things we do …

our proactive maintenance